Faq - Moe Repair

some questions

Frequently Asked Questions

Explore solutions to common computer-related questions right here. Have a specific issue or need further assistance? Contact us at 778-951-4872—we’re here to help!

Can you increase RAM on my computer?

Boost your computer’s speed and tackle software demands effortlessly with a RAM upgrade! At Moe Repair, we provide professional RAM upgrade services for both laptops and PCs, ensuring smoother performance and faster operation. Trust us to make your device run like new—visit Moe Repair today!

How should I back up my data?

Protect your valuable data with reliable backups! At Moe Repair, we recommend securing your files both on an external USB drive and in the cloud. Our expert team is here to help you set up and manage both options with ease. Visit Moe Repair today for peace of mind and professional support!

How can I speed up my PC or laptop?

Upgrade to an SSD and transform your computer’s performance! If you use your computer for more than an hour a day, an SSD upgrade can save you time and dramatically improve your overall experience. For businesses, slow computers can mean big risks—just 15 minutes of daily downtime adds up to nearly two full work weeks each year. Don’t let sluggish performance hold you back. Call Moe Repair at 778-951-4872 today and ensure your computer is running at full speed!

Is it time to replace my laptop?

If your computer is running slow, don’t rush to replace it! Often, a simple fix can restore its performance without the need for a costly new machine. Bring your computer to Moe Repair for a quick and reliable diagnostic. Our expert team will find the best solution to get it running like new—saving you time and money. Plus, your computer and data are always safe in our hands. Call us today and let us help you!

How much do you charge for computer repairs?

Not all computer issues are created equal, and neither are the repair costs. At Moe Repair, we offer a thorough diagnostic to determine the problem, and in most cases, it’s completely free. Let us provide you with a clear and affordable repair estimate—no surprises, just solutions. Visit us today to get your computer back on track

Do you warranty your computer repairs?

At Moe Repair, we stand behind our work! All software-related repairs include a free one-month warranty, while hardware repairs come with a three-month warranty (excluding physical damage). Experience peace of mind knowing your computer is in reliable hands. Visit us today!

Does Windows 7 have free updates?

Microsoft has ended support for Windows 7—it’s time to upgrade! We recommend updating your Windows 7 laptop to Windows 10 or 11, both of which are reliable and compatible with most hardware. Our specialists can help you make the switch without losing your valuable data.

If you’re a Mac user, outdated OSX hardware may prevent you from upgrading to the latest version. Contact Moe Repair today to find out which software is currently supported by your Mac and how we can assist you in keeping your device up to date!

My internet is slow. What should I do?

Slow internet speeds can be caused by various factors, including issues with your computer, router, or service provider. Don’t let connectivity problems disrupt your important tasks. Speak with one of our experts today for professional assistance and get back to what matters most—quickly and hassle-free!

I have another question. What should I do?

For fast and reliable assistance, call us today at 778-951-4872. We’re here to help you!

Moe Repair - Laptop and Pc Repair On Demand Service

4.9

Based on 193 reviews

review us on

Renzo Mariutti

04:31 17 Nov 24

Fixed my PC in an amazing fast time!!

Mikhail Melnichuk

01:40 15 Nov 24

Great service, thank you very much!

Yasmeen Haji

21:42 13 Nov 24

Excellent service. It was my first time getting a laptop fixed. I had a liquid problem and he walked me through the steps and carefully analyzed everything. Thanks to him I was able to salvage critical parts of my device.

John “Omari” Tazumi

03:49 13 Nov 24

Excellent, fast, personable service. Probably the best I've experienced in the Lower Mainland. Got a quote, dropped off and had work done with one day.

Youssuf Elghazouli

00:13 11 Nov 24

Fast, great price, and done right away. They do everything and are very good at what they do!

Kenneth Le

17:28 29 Oct 24

Moe is the most genuine guy to fix your laptop. He was quick and efficient, and let me know what needed to be fixed on my laptop as well as how long it would take. I vouch for this man to fix your laptop if there’s any issues with it. GO TO MOE!

John Wilson

17:06 08 Oct 24

I recently encountered a major issue with my laptop when I accidentally stripped the SSD screw. Initially, I was extremely worried that it wouldn't be fixable and would end up costing me a fortune to replace the SSD or even buy a new laptop. Knowing that the Geek Squad at Best Buy is not reliable, I decided to search for a trustworthy local computer repair professional and that's when I found Moe. Moe not only successfully repaired my laptop but also saved me from a potentially costly situation. His clear communication and expert assistance were greatly appreciated. I wholeheartedly recommend Moe's services – 10/10! Thank you, Moe, for your exceptional help.

Diana Golubovic

01:34 16 Sep 24

The service was outstanding! Very professional, knowledgeable and honest man. Although was a Sunday when my laptop had a problem, he responded immediately on my call. The problem was solved same day, within few hours. And the price was very reasonable. Excellent work. I will gladly recommend Moe to all my friends and family members.If you are looking for someone trustworthy and very knowledgeable, I fully recommend Moe.

23:07 12 Sep 24

I recently had my laptop screen replaced by Moe, and the service was outstanding! From the start, Moe was incredibly honest and transparent about what needed to be done. He didn’t try to sell me anything extra and gave me a fair, upfront quote. The repair was done quickly, and the new screen looks perfect—like I just bought a brand-new laptop! Moe’s professionalism and attention to detail really stood out, and he was always available to answer my questions. If you're looking for someone trustworthy, efficient, and skilled, I highly recommend Moe for any laptop repairs.

Greg Reeder

03:48 25 Jul 24

I was so impressed with Moe.He was easy to talk with, and gave me suggestions that were also easy to follow.I thought I was going to have to get a new computer. it was so slow and not enough space anymore for the video projects I was working on.I can't say it's as good as new - it is now more than 10 times faster than when new, and almost 10 times more storage space.My wife and I have been paying monthly for service at that big box store we bought it from, and they wanted it for a week, (when you use something daily that wont work) and were going to charge me for parts almost the same as the job that Moe did in one day!Moe stayed very close to the rough quote he gave me, and even contacted me to ask about solving another problem before doing it.I appreciated his work ethic, and the great job.I would highly recommend him for anyone needing computer work.Thanks

Mihiran Mapalagamage

03:41 14 Jul 23

Hassan Javid

21:43 10 Jul 23

Morgan Polny

17:27 06 Jul 23

Some parts of my laptop stopped working and i use it for work so i was in full panic. Called Moe and explained the issue. He was very knowledgeable, knew what the issue was without even needing to look at it. He had to order a part, and made sure i had a solution so i could work until the part came in. Luckily part arrived early, and the best part.. Moe was able to fix it that afternoon. So quick! And it's all good, works like a charm. Very happy with the communication, speed and service. Would definitely go to Moe again and would recommend him to anyone as well.

Kevin S

04:04 22 Jun 23

Our gaming PC shorted when we moved. Moe diagnosed the problem and fixed the short quickly.Works great now! Honest, efficient, and communicates readily!

Nauman Zahoor

03:13 17 Jun 23

Moe did an amazing job at replacing my Mac Pro battery. Super nice and efficient. Only took 30 minutes. Definitely recommend!

Martin C

22:20 30 May 23

If you're in search of an honest, upfront, and skilled laptop repair technician, look no further than Moe. Moe is a transparent, professional technician who will let you make an informative decision on your repair options. Unlike other repair centers who quoted me vague repair rates and didn't let me know what was wrong (not even that my battery was swollen!), Moe is extremely open and pleasant to work with.Moe performed a comprehensive diagnosis of my Dell laptop at an excellent rate, let me know my motherboard was fried, and provided a precise breakdown of replacement costs and labour costs.This information let me make an informed decision on whether to proceed with the repair or to just save my data drive and remove the swollen battery.He is super friendly and easy to talk to as well. I highly recommend Moe for anyone who values great service, honest communication, and top-quality laptop repair. Thank you again Moe!

Ethan McKoen

02:52 20 May 23

Moe helped me upgrade the wireless card in my Asus G14. I had some blue screen issues after the change, so I brought it back to Moe and he sorted out the problem quickly and at no extra charge. The laptop has been working flawlessly since then. I will definitely be returning to Moe for future PC repairs.

Jeff Repole

00:05 21 Apr 23

Moe was quick to respond and very knowledgeable. When I dropped off my son’s laptop he explained exactly what needed to be done and kept me in the loop of when it would be completed. When it came time to pick up my laptop, he was quick to respond and when he brought it out it looked like it was new again. Great work had great service!!! I would recommend Moe to anyone who has questions or needs electronics fixed. Thanks again!!