Someone remotely accessed your computer. What next?
Security inspection and cleanup options after a suspicious remote-support session.
Moe Repair Ltd. · Independent technical assessments · Exact pricing confirmed in advance
What you can expect
Scammers sometimes misuse legitimate remote-support applications. We can inspect installed tools, access settings and available security indicators, then discuss appropriate cleanup options.
- Remote-control application review
- Unattended access and startup checks
- Security scan and account-safety guidance
- Cleanup or reinstall options when warranted
How the assessment works
Stop the session
Disconnect unauthorized access and secure critical accounts.
Book a security check
Tell us what happened and approve the scope and exact pricing.
Choose next steps
Review findings and authorize any recommended cleanup.
Common questions
Is all remote-support software dangerous?
No. Legitimate remote-support tools are commonly used safely but can be misused.
Can you guarantee all traces are gone?
No inspection can guarantee that. We explain limitations and may recommend a clean reinstall when appropriate.
More questions about this service
What should I do after a scammer remotely accessed my computer?
Disconnect the device from the internet if access may still be active. From a trusted device, contact your bank if financial details were exposed and change affected passwords. Then arrange a security inspection.
Can you remove remote access applications?
We can assess installed remote-support software and discuss removal, cleanup or a clean operating-system installation depending on the findings.
Is my computer safe after the remote software is removed?
Removing an application alone cannot guarantee security. Further checks and account-security steps may be appropriate depending on what happened.
Remote access scam inspections and cleanup in Coquitlam, Burnaby & Vancouver
Moe Repair Ltd. is based in Coquitlam, BC and helps customers throughout Metro Vancouver. Checks for remote-control software, suspicious settings and possible security issues, with cleanup options discussed before work begins. Customers can contact us to discuss the device, symptoms and appropriate next steps before arranging service.
Coquitlam & Tri-Cities
Serving Coquitlam, Burquitlam, Port Moody and Port Coquitlam. Contact our Coquitlam-based team about remote access scam inspections and cleanup.
Burnaby & New Westminster
Assisting customers in Burnaby, including Lougheed, Brentwood and Metrotown, as well as New Westminster, with computer assessments and documented findings.
Vancouver & surrounding areas
Serving customers across Vancouver and nearby Metro Vancouver communities who need technical inspection, repair guidance or computer security assistance.
We confirm the scope and exact pricing before starting work. Contact Moe Repair to discuss your situation.
Need a clear next step?
Contact Moe Repair Ltd. to discuss your device and confirm the exact assessment price.